Frequently Asked Questions

How do I top up my phone credit?

Top up online

Top up online

Top up online at

Customer Care

Call 1747

top up with Customer Care

What extra can I get with my phone package?

20GB Data

20GB of 4G data
Text DATA to 50233


20GB Data

Unlimited calls
Text TALK to 50233


5GB Data

Unlimited calls
Text 5DATA to 50233


5GB Data

400 International minutes
Text 15INTER to 50233


All pay as you go add-ons

Add on Price Validity Text to 50233
5GB Data €5 28 Days 5DATA
20GB Data €15 30 Days DATA
100 International Minutes €5 28 Days 5INTER
400 International Minutes €15 28 Days 15INTER
100 Any Network Minutes €5 28 Days 5TALK
Unlimited Any Network MInutes €15 30 Days TALK
Unlimited Any Network Texts €15 28 Days TEXT

ID Requirements

What ID/documents do I need in store?

Home Broadband


IBAN (Irish)

UAN (Universal Account Number) if currently connected with another broadband provider. This can be found on the current providers utility bill.

Bill pay connection

In date Photo ID (passport/drivers licence)

Bank/Debit Card

Customer Account Number (if switching from another provider). This can be found on the current providers bill or via the current providers app.

Still have questions? Not a problem!

Vodafone Customer Care Team can be contacted via the following numbers

From Vodafone phones:

1907 for Billpay Broadband, Landline & TV
1747 for Pay as you go


From abroad / non-Vodafone phone: +35312038232 (Normal Rates)

My Vodafone App

  • View and pay bills
  • Top up and check balance
  • Track usage
  • Buy add-ons
  • Get support with Live Chat

Plus loads of fantastic offers, rewards and competitions

Download your app now

For bill pay, pay as you go and home broadband customers.